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Paper to phone

How to move a paper job diary into a trades CRM

Move a paper diary into a CRM by starting with active customers, open work and the current schedule.

The short answer

Move a paper diary into a CRM by starting with active customers, open work and the current schedule.

Move a paper diary into a CRM by starting with active customers, open work and the current schedule. Reconcile those records before importing old history. Keep paper available during a short, clearly controlled changeover rather than allowing two independent schedules indefinitely.

Explore the wider switching and implementation guides for the steps around this decision.

A four-stage migration

Stage Work to do
Prepare Identify customers/sites, open quotes/jobs and balances
Enter or import Use supported formats and check a small sample
Reconcile Compare scope, dates, assignments and money with the source
Cut over Name the authoritative record for new work and exceptions

Keep a safe source copy. Do not mark an old entry as transferred until the new record has been checked.

An illustrative first week

A garden business enters this week’s jobs and currently active customers, then checks an accepted quote, a deferred visit and an unpaid invoice. The crew practices on synthetic data first. The office verifies that each active job has the correct payer and site.

If information is incomplete, record an exception and owner. Guessing a balance or future repeat date merely makes the new app confidently wrong.

Keep setup promises realistic

JobDiary is self-serve by default, with optional paid setup described on the current pricing/start pages. Trial access follows provisioning; plan the cutover after access is available. Confirm the setup/import scope rather than assuming every historic document, photo and handwritten note is included.

Before committing, inspect a sample export. A reversible first phase is useful even if you later choose another tool: you have cleaner active-work records and a clearer hand-off process. The migration succeeds when daily work remains traceable, not when the largest possible number of old entries has been copied.

Connect this to the next step

Continue with Self-serve vs paid software setup for a trades business. If the next issue is elsewhere in the workflow, use How to onboard a seasonal worker to a job app.

See starting a JobDiary trial to check how the product supports this work. Use the current product description and a trial to verify the fit for your business.

When it is in JobDiary.

The method above is the point. This is what it looks like when the diary is doing it for you.

See how it works
TodayCrew 1
Crew 13 of 6 done
Crew 1 jobs today
TimeJobStatus
08:307 The GreenMow, edge, hedgeDone
09:1523 Seabury DriveMow, weedDone
10:009 Brookfield LawnMow, feedIn progress
11:0512 Castle ParkMow, hedge rearNext
12:0031 Church RoadMowScheduled
13:1518 The RiseMow, edge, bins outScheduled

Product screens use demonstration data.

What this guide is based on

JobDiary was developed around a real Co. Louth trades operation with2 vans and live business records since 2025. This guide provides an editorial framework; worked examples are illustrative. Product screenshots use demonstration data.

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